AI is quickly changing the dynamics and expectations of many professional relationships. More than ever, we have recently been receiving inquires from our clients about information that they found online. Our first response is always, please let us know how your phrased your inquiry. Depending on how they phrased the question, the answer may be totally inaccurate or incomplete. Even when the answer is fairly accurate, AI does not take into account any personal, specific, often important details, of the individual case. AI also does not provide the perspective of any professional based on experience and (in our case) how that law really applies.
While writing this newsletter, we posed multiple inquires of a seemingly simple question, “What is pink?” Depending on which AI tool was used and how the question was framed, the answer was slightly different: some discussed the range of color, others the symbolism, as well as references to the singer and popular clothing line. Overall, there was no consistency in the answers and changing the language in the question even slightly changed the response generated.
We have recently heard that certain AI platforms will be limiting legal advice and we’re thrilled. We challenge you to look up “Does AI give legal advice?” When you scroll down, the overview answer (as of the day that this was written) is that it provides accurate advice 34% of the time. To us, the platform seems more detrimental than helpful especially where an informed user might assume that the content is accurate and, in our opinion, the only thing worse than no knowledge is incorrect knowledge.
We are not trying to tell you never to use AI; the platform definitely has it’s positives and uses. If you decide to use AI, you should be doing so with an abundance of caution and extremely careful regarding input of information. Simply put: you get what you get.
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