We pride ourselves on generally being pretty positive people. We try to smile more than growl and use honey rather than daggers. Sometimes, it is our own clients who bring us to the edge of sanity. Inspired by a friend who suggested this, some ideas on how to not to upset your attorney*:
1. Know the facts of your case. If you do not know the facts, we won’t and cannot make strong representations on your behalf.
2. Be consistent in overall goals. Don’t keep changing your mind on what you want to achieve, because your case will definately take longer to resolve.
3. Flexibility leads to resolution. Understand that your perception is your reality, but the same is also true for the other side. The truth and the solution are often somewhere in the middle.
4. Always tell us the full story without omissions or lies. We are likely going to find out the rest of the story at some point, so better that we can be properly prepared ahead of time.
5. Understand that we have other clients and personal lives, so it might take a hot minute to return your call or email. As the kids say, don’t
“spam call” us. We will get back to you when we are able and within a reasonable amount of time (usually 24 hours unless it’s a holiday or weekend).
6. Ghosting is fun on Halloween but not when we’re trying to move your case forward. Respond and let us know that you’re gathering information or cannot provide an answer at that moment.
7. Keep your private life private. Do not vent or brag about your life on social media. We cannot tell you how many times we have discovered that a party, who is six (6) months behind on child support took a luxurious trip or bought a new, expensive car. The attorneys will eventually uncover the information and, at minimial, will probably need to spend some time discussing it.
8 Maintain authentic documents. Altering, removing or deleting portions of an email or text can compromise your credibility, but also compromises our ability to properly argue your case.
9. This is not our first rodeo so trust our advice. Over the years, we have noticed that our clients with the largest legal bills are often the ones who keep asking the same questions over and over or ignore our advice. We have had similar cases in the past and know how the case will likely be resolved.
10. Pay your bill. We understand that legal expenses can be high, but you’re paying for our expertise and our time. Similarly, understand that it does take time to review documents, especially if it includes thousands of pages (and, yes, we will read all of them).
11. Prepare for court by providing requested documentation, dressing appropriately and being on time.
12. Understand what differentiates between an actual “emergency” and what is important to you. We do prioritze our cases and that order changes sometimes by the minute. In the event that there is a real emergency, the first call should usually be to the police, not us. One of us has a blackbelt and the other is 5’2″ but neither of us are coming to home to kick your ex’s butt if they are breaking into your home.
13. Remember that we are not your therapist or best friend. It’s not to say that we don’t love a good story or joke (and we DO), but our role is legal guidance.
In the words of Miranda Priestly, “that’s all.” We’re pretty easy and are always happy to work with you to help you achieve your goals. As always, please let us know how we can best help you!
Warm regards,
John & Faye
* Shoutout to our friends @Fun Enterprises for the (positive) inspiration for this newsletter!
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